Frequently Asked Questions
Everything you need to know about your GroundingWell experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location and usually takes between 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply initiate your return through our online portal.
How do I care for my GroundingWell garments?
To maintain the quality of our premium fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are found on each garment's label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.